At CEAD Foundation, we prioritize the satisfaction of our participants and clients. We offer a transparent refund policy with a 7-day timeline to ensure a fair and efficient process.
1. Refund Eligibility:
- Offline Training and Workshops: If you are unable to attend an offline training session or workshop that you have registered for, you are eligible for a full refund, provided you notify us within 7 days before the event begins.
- Digital Products and Services: For digital products and services, you may request a refund within 7 days of purchase if you experience significant issues, such as access problems, incomplete materials, or discrepancies in the content. After 7 days, refunds are generally not available unless there are exceptional circumstances.
2. How to Request a Refund:
- To request a refund, please contact us within the 7-day window. Be sure to include the following information in your request:
- Your registration or purchase details.
- The specific service or product for which you are requesting a refund.
- The reason for your refund request.
- Contact Information:
- Email: mukeshsuthar20@gmail.com
3. Refund Process:
- Once your refund request is received and reviewed, we will notify you of the approval or rejection of your request.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7 business days.
4. Exceptions:
- Digital Products: If the product has been fully accessed or consumed, a refund may not be possible unless there is a verifiable issue with the content.
- Services Already Rendered: If the service has already been provided in full, refunds may not be applicable.
5. Processing Time:
- Approved refunds will be processed within 7 business days of the approval notification. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
6. Customer Support:
- If you have any questions or need assistance with the refund process, please reach out to our support team at the email provided above. We are here to help ensure your experience with CEAD Foundation is positive and satisfactory.