At CEAD Foundation, we are committed to delivering high-quality educational content, training programs, workshops, and other developmental services aimed at enhancing agriculture and rural livelihoods. While we do not deal in physical goods, we prioritize your satisfaction with our offerings. Below is our return and refund policy, which outlines the procedures and timelines for addressing any concerns.
1. Non-Physical Goods:
CEAD Foundation does not provide physical products or merchandise. Our focus is on educational content, training programs, workshops, and other developmental services. As such, traditional returns do not apply to these services.
2. Service Satisfaction:
We strive to ensure that you are fully satisfied with the services provided by CEAD Foundation. If you encounter any issues with our programs, workshops, or digital products, please contact us within 7 days of your purchase or the service date. Our team is dedicated to resolving any concerns and will work closely with you to address your needs.
3. Refunds for Offline Training and Workshops:
If you are unable to attend an offline training session or workshop for which you have registered, we offer a full refund without any questions asked, provided you notify us before the session begins. This request must also be made within 7 days of the scheduled event. We prioritize your convenience and aim to accommodate your needs whenever possible.
4. Requesting a Review:
Should you experience significant issues with any of our services or digital products, you may request a review of your case. This request should be made within 7 days of the purchase or service date. We will conduct a thorough assessment to understand your experience and work towards a resolution that ensures your satisfaction.
5. Eligibility for Returns:
While traditional returns do not apply to our services, we acknowledge the importance of addressing genuine concerns. If your issue pertains to specific aspects of a program, workshop, or digital product (e.g., access issues, incomplete materials, or discrepancies in content), please contact us within 7 days. Our team will evaluate the situation and determine the most appropriate course of action, which may include offering additional support, alternative resources, or other forms of redress.
6. Special Circumstances:
In exceptional cases where a significant error or shortfall is identified on the part of CEAD Foundation, we may consider offering a refund or credit towards future services. This decision will be made on a case-by-case basis, considering the specifics of the situation and the best interests of both the participant and the foundation. Requests for such considerations must be made within 7 days.
7. How to Contact Us:
If you have any questions, concerns, or requests related to our return and refund policy, or any of our services, please contact us within the specified 7-day window. We value your feedback and are here to assist you in any way we can.
- Email: mukeshsuthar20@gmail.com